These guys don’t know how to fix an outboard even if you draw them a diagram. I took my outboard to them three times with the same issue and each time they failed to fix the problem, finally the last time I had a mechanic diagnose the issue – the carburetor was missing a rubber piece that regulates how much air gets into the combustion mix. I dropped it off for them to replace the rubber piece that we had MacGyvered with duct tape and they STILL couldn’t fix it. Instead, they charged me $1300 (just the cost of the last “fix”). They replaced the spark plugs (and installed them improperly so neither was firing correctly), replaced the carburetor entirely (was the old one broken?) and failed to replace the rubber piece (are you kidding? That was the problem!), and then when I pointed out they failed to fix AGAIN, they accused me, a skipper of 15 years and dinghy owner for five, of not knowing how to properly operate an outboard. I had a second mechanic fix the spark plugs and let me know that I still need a rubber piece on the “new” carburetor. Can I have a little sexist, with a side of incompetence please? Seriously, run, don’t walk from this bunch, they are seriously incompetent.
Prestige Detailing & Yacht Management
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Prestige Detailing & Yacht Management is a family-owned and operated business since 2003. We are the area's leading professionals, offering mobile detailing and mechanical services. We also provide boat detailing, washing and waxing, interior cleaning, isen-glass treatment, bilge cleaning, scheduled maintenance plans, hull cleaning, bottom painting, teak refinishing, canvas cleaning and water proofing, gel coat repair/restoration, electronic installation, haul out, storage, and local transport. We continue to strive to provide you with a better than expected job, every time. Our fleet of vehicles are equip with work floats that allow us to come to you for added convenience. Prestige is committed to excellence, we make customer satisfaction our top priority.