Got a call from my boat service center that when they picked up my boat for winter servicing, the lift would not go back up. I call Summerset, talked to Phil and they came out promptly and fixed my lift. I had asked them what it would cost and they were able to give me an estimate with an assumption of the probable cause. The invoice came back exactly as estimated (no surprises). They emailed me the bill and I didn't have to make it down to the lake to supervise a solution. Love the easy button. Thanks Summerset (Brian and Phil)!