I took my Yamaha to Surdyke Port 20 for engine mounts. While in service they called and said my lower unit had an issue and needed to be rebuilt. After a $5,000 invoice for all repairs, my lower unit blew up 15 minutes after putting in water. I took it back and they said they were embarrased and said it never has happened before. Admitted to messing up a seal and letting water in. After two months of waiting, I go to pick up the boat and they want me to pay for the repairs a second time. Even better, they said they talked to me and I agreed to go in 50/50 on cost. They never talked me. Currently I cannot get anyone with authority to talk to me. Jim is not available and I ask for Greg Surdyke but they do not give out that number. Very very disappointed. I've missed half the boating season so far.